Resources
PayPlus FAQs
Answers to the most common questions we get from PEOs, ASOs, staffing firms, and payroll providers.
About the Platform
What is PayPlus360?
A complete PEO software solution that handles onboarding, payroll, compliance, benefits, and reporting—built for firms that serve multiple clients or complex teams.
Is PayPlus360 cloud-based?
Yes. It’s accessible via a secure web interface for both administrators and end users.
Does it support certified payroll or multiple pay rates?
Yes. Our payroll engine is designed for flexibility, including certified payroll, split rates, and job-based rules.
Can it integrate with my timeclock or accounting system?
Yes. We support imports from any timeclock system and offer GL exports that can match your accounting tools.
Onboarding, Training, & Support
How long does implementation take?
It depends on your size and needs, but most clients are up and running within 30–90 days.
What kind of support do you offer?
Live U.S.-based support, including remote tech support, onboarding help, and optional on-site training.
Do you train our team?
Yes. We offer both initial training for new clients and refresh sessions for existing users.
Is support included or billed separately?
Support is included with your plan. Custom development or integrations may be billed separately depending on scope.
Pricing & Customization
How is pricing structured?
We offer custom quotes based on your size, features, and implementation scope. No two operations are exactly the same.
Do you charge for upgrades or new features?
System updates and core enhancements are included. Optional custom work can be quoted separately.
Can we white-label the platform for our clients?
Yes. We support white-labeled onboarding flows, client portals, and branded reports.
Security & Compliance
Is my data secure with PayPlus?
Yes. We follow industry best practices for data encryption, access control, and audit logging.
Do you help with ACA and tax reporting?
Absolutely. PayPlus includes tools for ACA administration, workers’ comp, and tax compliance.
Can I control what different users or clients see?
Yes. We offer role-based permissions so you can control access for clients, employees, and internal teams.
Still Have Questions?
We’re happy to talk through your use case or get you set up with a personalized demo.